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Welcome to Web Self-Serve!

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Need help? Contact Customer Service

Web Self-Serve (WSS) allows you to do any of the following, 24 hours a day, 7 days a week.
  • Move Service
  • Start Service
  • End Service
  • View Account Summary
  • Update Contact Information
  • Manage ebill
  • Set Up Authorized Payment Withdrawal
  • Make Payment Arrangements
New to WSS?

Click Register Now to create your username and password.

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).